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SUMMARY:Exploring and Managing Communication Behavior – ZOOM Webinar
DESCRIPTION:Steve Swafford \nDownload Registration form or register and pay online below. \nExploring and Managing Communication Behavior – ZOOM Webinar (3 CE) Steve Swafford \nThis course is a ZOOM Webinar\, prior registration is required. In this session\, you will discover your individual behavior and conflict styles and how this affects communication within your practice. Focus will be on identifying behavior styles in others and learning to communicate with behavior style in mind. Author Peter Senge’s concepts of “Ladder of Inference” and “mental models” will be used to illustrate the lenses leaders look through when communicating and making decisions. Values will also be discussed and used to illustrate the differences leaders bring to the team. \nLearning:\n\nLearn how to identify behavior styles in others and how to communicate them.\nUnderstand the differences leaders bring to the team.\nIdentify different conflict styles for co-workers and how this impacts the patient experience.
URL:https://ncdsonline.org/event/exploring-and-managing-communication-behavior-zoom-webinar/
LOCATION:ZOOM Webinar
CATEGORIES:Continuing Education
ATTACH;FMTTYPE=image/jpeg:https://ncdsonline.org/wp-content/uploads/2020/07/187.jpg
ORGANIZER;CN="Northern California Dental Society":MAILTO:ncdsociety@outlook.com
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